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Antipolo Cathedral
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Overlooking
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Hinulugan Taktak Falls
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BosoBoso Church
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Sumulong Park(former Dimasalang Park)
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Mystical Cave
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Rizal Provincial Capitol
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Tipulo Festival
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SM Masinag
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9 Point Agenda
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Awards and Recognitions
City Hospital
VISION:
To provide quality primary health care to the people of Antipolo City and its neighboring towns regardless of race, sex, creed, religion and political belief.
MISSION:
To provide highest attainable patient care in order to reduce disease mortality and morbidity by making
services available and affordable and by arousing community health awareness. To achieve objectives
dedicated to the concept of better patient care: to cure sometimes, to relieve often and to comfort always.
FUNCTIONS:
FRONTLINE SERVICES : Medical Consultation Services for Out-Patients and In- Patients
ABOUT THE SERVICE : ACH provides medical consultation services to those people who cannot afford to go to
private hospitals to consult their health problems especially our indigent and less fortunate fellow Antipoleños.
CLIENT GROUPS : General Public
REQUIREMENTS : Personal appearance of the ill person
General Information such as Name, Age, Sex, and Address
For Old Patients : Code Number given from the last consultation for record tracking purposes.
SERVICE SCHEDULES : Monday to Sunday, 24 hours.
TOTAL PROCESSING TIME: For Out-Patient Consultation: 30 minutes; if with Laboratory
Examination=40-60 minutes
For In-Patients : until recovery
PROCESS OF AVAILING THE SERVICE:
STEPS INVOLVED |
ACTIONS OF THE HOSPITAL STAFF ON DUTY |
TRANSACTION TIME |
RESPONSIBLE PERSON |
|---|---|---|---|
1. Go to ACH temporarily located at the old San Isidro Barangay Hall, , Barangay San Isidro, & register for consultation |
Refer patient to the Records Clerk to record Gen. Information such as Name, Age, Sex, Address. Search old records for old patients. If its a Medicolegal Case (Vehicular Accidents, Alleged Mauling/Stabbing/Stoning/Hacking,et. al.), proceed to procedures for the said cases |
5 minutes |
Guard Records Clerk |
2. Submit for pre-medical check-up |
Gets the vital signs of the patient. BP, HR, RR, Temp., & wt. If Stable, may refer to City Health Office Out-Patient Department |
5 minutes |
Nurse |
3.Patient goes to the waiting area to wait for their turn. |
Usher patient to the waiting area to wait for their turn for proper medical consultation |
1-5 minutes |
Guard |
4. Submit to medical consultation |
Interview and examine patient. Give a diagnosis &/or request for diagnostic procedures & provide prescription. |
10 minutes |
Medical Officer |
5. If with Laboratory Request, proceed to the Laboratory Section to undergo examination. |
Collect the specimen from the patient ready for examination. Issue copy of lab. Results |
10-20mins. /patient for stool exam or urinalysis; 30-40mins./patient for CBC |
Medical Technologist |
6.a. Go back to the Medical Officer for lab. Result interpretation |
Interpret lab results & give the patient advice and medication. Issuance of medical certificate if needed. If for Admission, proceed to procedures for Admitted or In-Patients |
5 minutes |
Medical/ Officer |
7.a. Pay the consultation fee or Lab Fees. |
Issuance of Official Receipt |
1-2 minutes |
Cashier |
FOR ADMITTED PATIENTS OR IN-PATIENTS: |
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6.b. Go to Admitting Section |
Have patient or nearest relative sign consent. Explain hospital rules and regulations. |
5 minutes |
Records Clerk |
7.b. Go back to Emergency Room |
Do Admitting Orders Prepare bed for admission Implementation of Admitting orders |
5-10 minutes |
|
8.b. Bringing of Patient to the Ward |
Do Daily Rounds of Patient Implementation of Daily Doctors Orders |
5 minutes/ patient |
|
9.b. Discharging of patient/Doctors disposition: a.May go home
b.Refer/Advised transfer to bigger hospital w/ complete facility
c.Home against medical advise
d.Transfer to hospital of choice |
The staff will prepare the Discharge Plan or “Tagubilin” Form of the patient a.Home medication
b.Referral
c.Medical Certificate if needed |
3-5 minutes |
|
10.b. Go to the Pharmacy |
Computation of charged medicines |
3 minutes |
|
11.b. Proceed to the Billing Section |
Compute & release the Billing Statement & Clearance Form |
3-5 minutes |
Billing Clerk |
12.b. For indigent patients go to the Billing Section/ Admin. Office |
Usher patient to the Chief of Hospital for approval |
1-3 minutes |
Chief of Hospital/Clerk |
13.b. Proceed to the Cashier |
Bill & issuance of Official Receipt |
1-2 minutes |
Cashier |
14.b. Go back to Nurse Station |
Give discharge instructions & issuance of clearance for discharge |
3 minutes |
Nurse |
15.b. Proceed to Guard |
Check clearance for discharge |
1 minute |
Guard |
FOR EMERGENCY & MEDICO - LEGAL CASES: |
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1.Go to ACH temporarily located at the old San Isidro Barangay Hall, , Barangay San Isidro, & register for consultation |
Assist patient and bring them immediately to the ER. Vital signs monitoring with simultaneous examination. Give proper medication first. |
Depends on the Injury/ complaint of the patient |
|
2. Give General Information of Patient for registration |
Record Gen. Information such as Name, Age, Sex, Address. Search old records for old patients. For Medico-legal cases: Nature of Incident(NOI), Time of Incident (TOI), Date of Incident (DOI), & Place of Incident (POI) |
5 minutes |
Records Clerk |
3. Submit to medical examination, work-up and treatment 3.a. For complicated cases, immediate transfer to a bigger hospital. |
Monitor patients condition & if needed, request for ancillary procedures (X-ray, CT Scan, etc.) Abnormal findings upon examination
|
Depends on the Injury/ complaint of the patient 5-10 minutes |
|
4. Give back results for interpretation |
Base on the results of ancillary procedure, give a diagnosis, provide prescription & issue a medical certificate if needed |
5 minutes |
Medical Officer |
5. Follow Medical Officers advice & follow-up. |
If needed to transfer to a tertiary hospital, instruct patient & relatives to transfer to hospital of choice |
5 minutes |
Medical Officer |
FRONTLINE SERVICES : Obstetrical Services
ABOUT THE SERVICE : ACH provides Obstetrical services to pregnant women who cannot afford to avail the service of private hospitals and lying-in clinics so that we can minimize maternal morbidity and mortality.
CLIENT GROUPS : Expectant Mothers/Pregnant Women
REQUIREMENTS : Prenatal record & laboratory results
Babys record book
Things to be used by the expectant mother & the newborn
For Birth Certificate purposes, Marriage Contract if the mother is married; if not married, Cedula of the patient & partner
SERVICE SCHEDULES : Monday to Sunday, 24 hours.
TOTAL PROCESSING TIME : 1-2 days until the patient recovered from delivery for uncomplicated deliveries
For In-Patients: until recovery
TOTAL FEES / CHARGES : Php 585.00+
PROCESS OF AVAILING THE SERVICE:
| STEPS INVOLVED | ACTIONS OF THE HOSPITAL STAFF ON DUTY |
TRANSACTION TIME |
RESPONSIBLE PERSON |
|---|---|---|---|
1.Go to ACH temporarily located at the old San Isidro Barangay Hall, , Barangay San Isidro, & register for consultation |
Refer patient to the Records Clerk to record Gen. Information such as Name, Age, Sex, Address. Search old records for old patients. |
5 minutes |
Guard Records Clerk |
2.Submit for pre-medical check-up 2.a. For complicated cases, immediate transfer to a bigger hospital. |
Gets the vital signs of the patient. BP, HR, RR, Temp., & wt. Do Internal Examination(I.E.) Abnormal findings upon Examination such as elevated BP, slow or absent fetal heart tones, arrest in cervical dilatation, et.al.
|
5 minutes 5-10 minutes |
|
3.Patient goes to the waiting area to wait for their turn. |
Usher patient to the waiting area to wait for their turn for proper medical consultation |
1-5 minutes |
Guard |
4.a. Submit to medical consultation & treatment |
Interview and examine patient. Give a diagnosis &/or request for diagnostic procedures & provide prescription. |
10 minutes |
|
FOR IN-PATIENTS OR ADMITTED PATIENTS |
|||
| 4.b. Go to Admitting Section | Have patient or nearest relative sign consent. Explain hospital rules and regulations |
5 minutes |
Records Clerk |
5. Go back to Emergency Room |
If the baby is coming, attend to the expectant mother at the delivery room. Implementation of doctors orders by staff. |
30 minutes 1 hour |
|
6. Bringing of Patient to the Ward |
Prepare bed to be used by the patient after delivery.Postpartum, bring the mother to the ward for proper medication & monitoring accompanied by relative. May room-in Newborn |
1-2 days until recovery |
|
7.Follow Medical Officers advice & follow-up |
Discharge of patient |
5 minutes |
Medical Officer |
8. Proceed to Records Section for Issuance of Birth Certificate |
Prepare birth certificate of the newborn once requirements such as Marriage Certificate & Cedula are ready & available |
5 minutes |
Clerk |
9. Proceed to the Pharmacy |
Computation of Charged Medicines |
3 minutes |
|
10. Proceed to Billing Section |
Bill & Clearance Form |
3-5 minutes |
Billing Clerk |
11. For Indigent Patients, proceed to the Billing Section/Admin. Office |
Usher patient to the Chief of Hospital for approval |
1-3 minutes |
Chief of Hospital/ Clerk |
12. Proceed to the Cashier |
Pay the Hospital Bill & Issuance of Official Receipt |
1-2 minutes |
Cashier |
13. Go back to Nurse Station |
Give discharge instructions; Issuance of Clearance forDischarge |
3 minutes |
Nurse |
14. Proceed to Guard |
Check clearance for discharge |
1 minute |
Guard |
FRONTLINE SERVICES : Laboratory Services (Clinical Hematology & Microscopy)
ABOUT THE SERVICE : ACH provides Laboratory Services to those people who cannot afford to avail the
laboratory service of private hospitals especially the less fortunate and indigent families. This is a medium
which aids us in knowing what the patients illness thru blood, urine and stool examination.
CLIENT GROUPS : General Public
REQUIREMENTS : Request form from the doctor
Specimen such as Blood/Urine/Stool for lab. test
SERVICE SCHEDULES : Monday to Friday: 6am-2pm/2pm-10pm
TOTAL PROCESSING TIME : 10-20 mins./patient for Urine or Stool Exam
30-40 mins./patient for Complete Blood Count (CBC)
TOTAL FEES / CHARGES :
CBC=Php 70.00
Urinalysis=Php 35.00
Platelet=Php 70.00
Stool exam=Php 35.00
PROCESS OF AVAILING THE SERVICE:
STEPS INVOLVED |
ACTIONS OF THE HOSPITAL STAFF ON DUTY |
TRANSACTION TIME |
RESPONSIBLE PERSON |
|---|---|---|---|
1.Proceed to the laboratory section & give the doctors request form |
Conducts laboratory examination and releases lab. results |
10-20mins./pt for urinalysis or stool exam; 30-40mins./pt for CBC |
Medical Technologist |
2.Proceed to the cashier to pay for the lab. test |
Issuance of receipt |
1 minute |
Cashier |
3.Proceed to the Medical Officer for interpretation of lab. Results. Follow the Medical Officers advice & follow-up. |
Interpret lab. Results & give patients proper advice & medication. Issuance of medical certificate if needed |
5 minutes |
Medical Officer |
FRONTLINE SERVICES : Physical Examination of suspects in Medico legal Cases.
ABOUT THE SERVICE : ACH provides Physical examination of suspects in Medico legal cases
CLIENT GROUPS : General Public
REQUIREMENTS : Suspects / Medical Certificate Form
SERVICE SCHEDULES : Monday to Friday: 6am- 2pm/2pm-10pm
TOTAL PROCESSING TIME : 20 minutes
PROCESS OF AVAILING THE SERVICE:
STEPS INVOLVED |
ACTIONS OF THE HOSPITAL STAFF ON DUTY |
TRANSACTION TIME |
RESPONSIBLE PERSON |
|---|---|---|---|
1.Go to ACH temporarily located at the old San Isidro Barangay Hall, , Barangay San Isidro, & register for consultation |
Refer patient to the Records Clerk to record Gen. Information such as Name, Age, Sex, Address. |
5 minutes |
Guard/ Records clerk |
2.Submit to physical examination |
Do physical examination & alcoholic breath test. Give diagnosis &/or diagnostic procedure |
5 minutes |
Medical Officer |
3. Follow the Medical Officers advice & follow-up. |
Provide prescription & Issuance of medical certificate |
10 minutes |
Medical Officer |
Officer-In-Charge
MS. EVELYN T. CRUZ � CHUA, M.D. is the youngest among the seven siblings in
the family. She is the 7th child of Mr. Antonio S. Cruz and Mrs. Presentacion F.
Torres.She was born in Manila on October 23, 1969 and was raised in Antipolo since childhood. She spent her primary and secondary schooling at Our Lady of Peace School and graduated with honors.She finished her Bachelor�s Degree in Biology at the University of Sto. Tomas, Manila and graduated in the year 1990. After taking up her Bachelor�s Degree, she then took up her Doctorate Degree in Medicine at the UST Faculty of Medicine and Surgery in the year 1996. Dra. Chua also took and finished her Pediatric Residency Training atthe Department of Pediatrics of San Juan De Dios Educational Foundation, Inc. In the year 2000, she became the Chief Resident of the Dept. of Pediatrics at San Juan De Dios Hospital. After securing her chosen career,she decided to tie a knot with Mr. Domingo A. Chua, M.D. who is an Orthopedic Surgeon by profession, they were blessed with two beautiful angels named Ayesha Mae C. Chua, 6 years old and Lian Gabrielle C. Chua, 1 year and two months old and soon to deliver the third angel. At present, she is the Officer-In-Charge of Antipolo Community Hospital where she is working as the Permanent Resident with an item of Medical Officer IV since 2002 and hopefully become the Chief of Hospital.
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The year 2009 promises a good year for the whole staff of the Antipolo Community Hospital. We are blessed
with an Administration that is concerned with the general welfare of the Antipolenos hence its support in
improving our health services. The aim to build a Secondary Hospital to accommodate the growing needs of
our city and to minimize the need to transfer due to lack of facilities are the primary concern of our Local
Government. That is, a departmentalized hospital that is capable of providing clinical care and management of
prevalent diseases in the locality as well as particular forms of treatment, surgical procedure and intensive care.
At present, our status as an Infirmary is concerned with the delivery of basic and affordable health services to
our poor and indigent constituents. With the help of our 69 Medical Staff Members, we were able to provide
these services which include the Administrative (Records, Patient Transport Service), Clinical (General
Medicine, General Pediatrics, General Obstetrics and Non-Surgical Gynecology, Minor Surgery, Emergency and Outpatient Service), Nursing, Dental and Ancillary (Clinical Laboratory, Radiology, and Pharmacy) Services.Medical care is also extended to our satellite hospitals located at Boso-Boso and Sitio Pinugay.
After a long wait, the hospital is now enjoying the downpour of medicines, medical, dental and laboratory
supplies as well as office and janitorial supplies. The Staff were also able to avail of the Seminars being
provided by the City Government of Antipolo as well as from Department of Health and their respective
Societies. This would be useful in preparation of our Staff members in providing quality health care and for the
improvement of our Programs for Health Promotion and Disease Prevention which includes Breastfeeding,
Family Planning, Immunization, Newborn Screening and Rooming-in. Aside from this, the Hospital also wishes to improve our emergency and disaster management plan.
Despite the limitations of our Health Facility, we believe that we can provide emergency treatment and care to
the sick and injured, as well as clinical care and management to mothers and their newborn babies.
EVELYN C. CHUA, M.D. |
|---|
| Officer-in-Charge |
| Antipolo Community Hospital |
